Job description
A leading digital/mobile/CRM marketing agency is looking for the expertise, leadership ability, and energy of a senior account manager to help them build their business as well as maintain their already excellent client service record.

You need to have heaps of digital experience, and a creative, pioneering, and innovative spirit. Client service delivery will motivate you. Reasonable technical competence is required, and a passion for detailed project management is essential.

You will be responsible for managing various online/web/digital based projects, accountable for client liaison, maintaining relationships with client on a client service level, campaign development and management, content authoring, leading and collaborating with other account managers, production managers, content authors and designers.

Responsibilities:
• Running certain scale of business billings
• Building and growing client relationships
• New business development - assist with business pitches, processes and meetings
• Work on campaign strategies
• On top of all day-to-day activities.
• Establish and maintain a productive communication between the client and the agency.
• Ensure that the agency's actions are in line with agreements, procedures and budgets, and reflect a unified and agreed point of view.
• Maintain close contact with the client.
• Assist in the delivery of services to the client.
• Ensure a smooth and timeous workflow of activities directed at the client.
• Co-ordinate and manage agency services to the client.
• Lead status meetings
• Ensure that client's accounts are correct and delivered on time and that payment is effected timeously,
• Assist in the professional growth of the account executive.

PLEASE TAKE NOTE:
*Shortlisted candidates must be available for an interview process in Cape Town.*
*Please only respond to this ad if you match the criteria above.*
*Please only respond to this ad by sending your full updated CV in Word format.*
*No telephonic enquiries please.*
*If you do not receive a response to your e-mailed CV within five working days of sending it, please consider your application unsuccessful

Requirements
- Must have a very strong understanding of the online environment.
- Experience in CRM, Web, data management, BTL and direct marketing.
- Very strong strategic thinker.
- The ability to deliver on the client's business plans and implement accordingly with the team.
- Manage the retention of existing clients by delivering consistently high standards.
- Manage the health of the client's business within the agency.
- Deliver bottom line client profitability and grow the clients' business within the agency.
- Great attention to detail.
- Excellent communication skills.
- Excellent presentation skills.
- Strong project management skills.
- Effective team management skills.
- Proficient in basic html, Excel, Word, Power Point, Email and Web.

Advantageous
- Experience in content authoring and CMS will be an advantage
- Experience with SEO, reporting will be an advantage
- Experience with financial services will be an advantage

Personal Skills/Attributes
- Work hard, play hard attitude.
- Conceptual thinker
- Very detail oriented.
- A go-getter who always strives to deliver the best possible results.
- Have great work ethic and be prepared to go the extra mile - a real team player.
- Confident with a drive to succeed.

Contact details
Gina Ambrose
LayerCake Recruitment
+27 21 674 5323
gina@layercake.co.za