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Key Account Manager EE - Iocore Global Resourcing SA - Durban
http://www.south-africa-jobs.bizmean.com/articles/2923/1/Key-Account-Manager-EE---Iocore-Global-Resourcing-SA---Durban/Page1.html
By ZA Job Bank
Published on 01/4/2012
 
• Anticipate clients business needs so as to provide sound technical solutions that will interpret into efficiency and cost effectiveness
• Optimise results from on-going assessment with the objective of creating client loyalty and guaranteeing future sales
• Market analysis and competitors analysis
• Analysis of the client's profitability so as to implement appropriate sales actions
• The ability to engage on a consultative selling and business solution crafting approach
• Secure, develop and maintain client relationships and become a strategic partner with assigned accounts by consulting with a high degree of industry expertise and knowledge, raising the level of contact and staying visible within the account

Job description
• Anticipate clients business needs so as to provide sound technical solutions that will interpret into efficiency and cost effectiveness
• Optimise results from on-going assessment with the objective of creating client loyalty and guaranteeing future sales
• Market analysis and competitors analysis
• Analysis of the client's profitability so as to implement appropriate sales actions
• The ability to engage on a consultative selling and business solution crafting approach
• Secure, develop and maintain client relationships and become a strategic partner with assigned accounts by consulting with a high degree of industry expertise and knowledge, raising the level of contact and staying visible within the account
• Expand market share, revenue and profitability within assigned accounts by developing and following specific account plans and by providing customers with creative and mutually beneficial proposals and ideas
• The ability to negotiate with and sell to senior-level executives, management and staff within the assigned accounts
• Assist with the preparation of contractual agreements and ensure terms are adhered to
• Effectively solve problems and manage risk to ensure achievement of targets
• Prepare presentations, proposals, plans, contact reports as necessary
• Evaluate and document partnerships, ensuring all activity is recorded accurately on the CRM Tool
• Promote events, campaigns and sponsorships and maximising income potential from all opportunities
• Provide reports and analysis as required
• Monitoring all aspects of the service in respect of the client and taking action to resolve any issues without delay
• Representing the client's interests to ensure that service adjustments are made where necessary
• Ensuring that a close relationship is built with an understanding of the client's business environment - achieved via existing experience, industry exposure and research
• Ensuring all clients understand the services on offer
• Managing a range of customer projects at any one time
• Advising on changes and trends in the marketplace and the activities of competitors
• Contacting clients to maintain relationships and identify new business opportunities
• Monitoring the day to day performance of each account within a portfolio

Company Description
Top notch growing ICT concern has exciting opportunities available for Key Account
Managers with 3 to 5 years' experience in new sales, up-selling and key account management.

Requirements
• Matric
• It is essential that the jobholder is in possession of a driver's licence.
• Grade 12 or related post graduate degree / diploma or appropriate NQF level qualification in Commerce field
• Three to five years' experience in a similar role with specific experience in new sales, up-selling and key account management
• To have experience of successful liaisons with both customers and suppliers
• Evidence of sales achievement
• Results orientated
• Solutions crafting approach

Should you not receive a response within 2 weeks please consider your application as unsuccessful.
If you consider yourself the ideal candidate for this role please send a detailed copy of your CV ASAP to: gleniffer@iocore.com

Contact details
Gleniffer
Iocore Global Resourcing SA
011 089 1500