Job description
The main requirement of the Client Service Manager is to manage the existing accounts - specifically Cellular Accounts.

This role involves project management, programme implementation and maintenance.

The Client Services Manager will need to ensure that all client needs are met efficiently and on time, as well as overseeing the development, implementation and delivery of appropriate requirements based on campaign outputs.

Tactical and strategic guidance will need to be provided for the campaign to ensure the success of the campaign and procure the growth of Rewardsco business in other areas of the client's business.

KEY ACCOUNTABILITIES
• Account Management - Client Facing
• Account Management - Internal
• Reporting (Internal and to Client)
• Industry and Competitor Insights
• Business Development
• Financials and Budget Management

Requirements
Minimum two years account management experience
Telecommunications background / knowledge essential
Relevant Degree / Diploma preferable
Must be adept in Microsoft Office - with high level of Excel 2007 understanding
Must understand data (respective to a contact centre environment) and data segmentation

Personal Skills/Attributes
Strong Analytical Skills
Excellent Problem Solving Abilities
Attention to Detail
Excellent Presentation Skills

Contact details
Shanel Sewpersadh
The Rewards Company
031 5333 000
cv@rewards.co.za