Job description
Qualifications:
Tertiary educated
Ideally Digital Design.
Continuous personal development an advantage; i.e. additional training, courses, qualifications.

Work experience:
One+ year's agency experience, which includes direct client experience.

Technical and Management experience:
• Dreamweaver
• Photoshop
• Flash
• Digitising Video
• Design

Company Description
Prezence is unique within the new-media space in Africa, combining extensive in-house development expertise and experience, innovation, highly functional and beautiful design, and strategic thinking with a keen eye in delivering a fresh, exciting and enhancing end-user experience.

Key to Prezence's success is our commitment to, and belief in, forging strong and long-term strategic partnerships and relationships with our clients by working hand in hand with their teams and brands.

Through a detailed understanding of our client brand digital strategies and requirements, Prezence creates memorable, immersive and enticing experiences for the target audience, making those strategies and deliverables a reality through an extensive knowledge and understanding of the online market and technologies.  Prezence builds solutions for human beings!

Requirements
Overview
Client relationship management
HTML / CSS - promo's, mailers, skins to site.
Flash skills - Updates to site, animated banners, publishing trailers, skins.
Sorenson - Digitizing trailers

Advantageous
Technical Understanding
• Demonstrate good understanding of all technical aspects of the role (flash, HTML, design integration etc).
• Demonstrate effective understanding of technical advances and best practices.
• Demonstrate an in-depth understanding of all technical aspects of the process.

Key Performance Indicators
• Feedback from Project teams
• Feedback from Client

Customer Relationship Management

Develop effective client relationships to instil confidence within your clients and to win their trust.
• Liaise directly with clients and ensure client needs are met in a timely and courteous manner.
• Identify and manage problems quickly and smartly and provide effective solutions to address them.
• Be proactive in all client dealings by driving the project tasks to delivery, rather than waiting to be briefed.

Work with client and project lead to scope out and plan delivery.
• Liaise with the client to organise the production time on the schedule.
• Ensure that the tasks are completed on time and to budget.
• Work closely with the developers and the client to ensure that all objectives are being met.

Key Performance Indicators
• Feedback from Project teams
• Feedback from Client
• Individual and team utilisation
• Client satisfaction

Team interaction and management
• Demonstrate outstanding professional demeanour that inspires team members and peers.
• Work together with, and support the project lead across all projects, and become an integral part of the team.
• Ensure you are aware of all deadlines and schedules.
• Demonstrate that you are 'living the Company values'.
• Work closely with the various teams during lifecycle of the project.

Personal Skills/Attributes
• Excellent organisational skills
• Attention to detail
• Self starter
• Energetic and motivated
• Pro active
• Excellent communicator
• Exceptional interpersonal skills
• Positive outlook on life
• End user orientated/focused
• Work independently
• Work well under pressure to meet deadlines
• Desire to grow and develop

Contact details
Nikki Cockcroft
Prezence
021 526 2080
jointheteam@prezence.co.za