Generic KRA’s:

• Budget Control
o Prepares and controls property budgets.
o Manages rent collection, recoveries, tenant installations, expenses and arrears.

• Property Management/ Asset Management
o Individually accountable for analysing and generating specific tactics to improve performance of building/portfolio such as building strategy, redevelopment, sales, leasing plan approvals
o Takes responsibility for minimising vacancies within the buildings.
o Mandates current and upcoming vacant spaces.

• Stakeholder Management
o Ensures strong tenant relationships, built on service delivery.
o Manages CRM process and training academies.

• Team Effectiveness
o Individually accountable for others' time, tasks and output quality Balances own priorities with directing and motivating others.
o Plans and assigns work
o Guides and directs staff to achieve operational standards.
o Creates a climate for optimal performance.

• Vendor & Contract Management
o Manages relationships with service providers.
o liaises with project teams responsible for refurbishments and extensions.


Specific KRA’s:

• Manages all elements of the directly managed properties to standards in keeping with strategic objectives defined by the Regional General Manager and the mandate from the Fund Manager in order to maximise returns
• Formulates and maintains 5 year building strategies for each building within the portfolio in such a way as to enhance value within the parameters set out by the portfolio manager to optimise capital and income performance
• Analyses Performance and generates specific tactics to improve performance (including building strategy, redevelopment, sales, leasing plan approvals to achieve required returns, etc.)
• Meets internationally acceptable management performance benchmarks for the portfolio.
• Prepares and controls property budgets effectively and maintains working budget projections
• Manages rent collection, recoveries, tenant installations, expenses and arrears in terms of the lease
• Takes responsibility for minimising vacancies within the buildings managed by giving clear mandates to the letting team for current and upcoming vacant space and by ensuring the needs of all existing and prospective tenants in the buildings managed are serviced
• Builds strong tenant relationships, built on service delivery
• Liaises with the project team responsible for major projects such as refurbishments and extensions
Role Qualifications and Competencies:


• At least 3-4 years experience in property management field, with an outstanding level of technical ability in property management and a good grasp of other property service disciplines
• Ability to identify innovative and value-adding property solutions to meet client needs
• Understands business principles and practice and makes sound commercial and strategic decisions after consideration of the competitive environment
• Appropriate PC skills
• Strong influencing and negotiation skills
• Decision maker based on experience, expertise, market information and research
• Strong communication skills
• Strong managerial and administrative skills
• Practical – good organisational skills

position open to AA/EE candiates